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Holiday Inn hotel Cardiff
Recommended by 50% of Customers
Hotels are rated on a scale of 1 to 5
( 1 is Poor and 5 is Excellent )Show Details
Traveller
from Leeds stayed in
February,2011
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Traveller
from Nottingham stayed in
November,2010
Comment
The hotel room was the worst I have ever seen. We are writing to holiday inn to complain. The room stunk of fags, the toilet didn’t flush properly, I have never seen such a small bed in a so called double room in my whole life and I have travelled the world. The room rate doubled on our second night because of the rugby which we were not aware of at the time. We were charged £240 for 1 night and it was one of the worst experiences I have had in all my years. We will be writing formally to Holliday Inn to complain. Can you please forward me the correct address? We have also taken photos to show what we had to go through!
Also one of the lifts were out of order on the busiest weekend of the year! very poor indeed
Top Tip
my tip would be to stay in another hotel
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